COVID 19-Update

Important information regarding COVID-19

Due to the unprecedented issues the country is experiencing with coronavirus (COVID-19) and to help curb the spread, all Staveley Head employees have been requested to work from home until further notice.

Our team are standing by to help you; you can contact us by emailing the relevant department on the email addresses below.

For all:

• Motorhome, Campervan, Caravan, Car and Home policy queries, quote requests, renewals, midterm adjustments and payments please email: Motorhome@staveleyhead.co.uk
• Motor Trade policy queries, quote requests, renewals, midterm adjustments and payments please email: CommercialAdmin@staveleyhead.co.uk
• Taxi, HGV and Fleet policy queries, quote requests, renewals, midterm adjustments and payments email: SpecialistVehicle@staveleyhead.co.uk
• Courier and Van policy queries, quote requests, renewals, midterm adjustments and payments email: Courier@staveleyhead.co.uk
• Accounts queries please email: accounts@staveleyhead.co.uk
• Complaints please email: complaints@staveleyhead.co.uk
• For all other requests please email: info@staveleyhead.co.uk

Where service levels are impacted, we are prioritising existing policy holders.

We apologise for any inconvenience this may cause and thank you for your patience during this difficult time.

You can help to reduce the impact of this scenario by:

• Not chasing for updates that are not urgent
• Reporting claims directly on 0333 370 9999
• Contacting your claims handler directly for any updates to existing or ongoing claims

Thank you for your continued support.